My Humble Abode offers a premium collection of home essentials including luxurious bedding, elegant bathroom accessories, sophisticated living room decor, and refined outdoor pieces. Our products are thoughtfully selected to enhance your living spaces, bring timeless style to your home, and provide everyday comfort, helping you create a beautifully organised and peaceful sanctuary.
If you have any questions or need advice, our customer support team is available from Monday to Friday, 9:00 - 18:00. You can reach us through:
Email: contact@my-humbleabode.com
Key information:
Policy for refunds:
You have 14 days from the time you receive your package to initiate a return. Your items must be in their original packaging and show no indications of usage in order to be eligible for a return or refund.
To start the return procedure, please email contact@my-humbleabode.com and our customer support team will assist you. We will provide you with the return form and return address.
All return expenses are at your own cost, so we recommend using trackable shipping. We cannot be held accountable for misplaced returns.
If your package arrives damaged, please take a picture of the package and its contents and email it to contact@my-humbleabode.com with your order number. Our customer service representatives will assist you in finding a solution.
We will notify you via email whether your return is accepted or not after we receive and review it. If your return is accepted, you should receive your refund within ten days using the same payment method you used to place your order.
Key information:
If you place your order by 2:00 pm, we will start processing it the same day. After processing, your order will be dispatched and delivery should take 3-10 business days.
Shipping is always free on all orders from us.
If you would like to cancel your order, please contact customer service as soon as possible. They will confirm the cancellation of the order.
If your package is delayed, please allow an extra two days and use your tracking code. If your package hasn't arrived by then, please contact us with your order number.
If you have received a damaged package or the wrong items, please contact us with your order number, pictures of the issue, and a description of what's wrong.
